Returns Policy



Kudos First Direct will accept returns if you are not happy with the product in accordance with the Distance Selling Regulations '7 day cooling off period'. Goods must be returned unused and in their original packaging. Upon receipt of the returned goods, Kudos Direct Ltd will inspect the goods before issuing a full refund excluding the original cost of postage. Goods must be returned by the buyer at their own expense and we recommend that you use a traceable method of delivery. Collection can be arranged but is chargeable. Buy It Now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within 7 working days after the day you receive the item. Any personal use items that have a hygiene implication that have been used will not be eligible for return.

We reserve the right to charge a return to stock charge of 12.5% for any non faulty goods returned.

In any case, please contact us immediately to discuss your requirements.

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